Energy Consumers Australia: Energy Consumer Sentiment Survey December 2018

In the largest national survey of its kind, Energy Consumers Australia has found that only 1 in four households believe that their home is energy efficient.

The Energy Consumer Sentiment Survey December 2018 consulted more than 2000 consumers about household energy efficiency and their perceptions of the Australian energy sector. Headline findings include:

  • 48% of consumers support addressing energy efficiency with a mandatory labelling scheme that requires sellers to disclose the energy rating of their house (with only 15% not supporting the measure)
  • 60% of consumers say energy efficiency would be a factor when buying a house
  • 60% of consumers supported increasing minimum energy efficiency standards for rental properties (with 8% not supporting the measure)
  • Satisfaction with competition nationally was up 10% to the highest level over Energy Consumer Australia’s six surveys
  • Consumer trust remains low, at 33% nationally
  • More than half of consumers are confident in their abilities to make choices and access information and tools to improve their energy usage

Data from this survey highlights the strong relationship between housing energy performance and energy affordability, with Energy Consumers Australia strongly supporting calls across the energy sector to mandate higher energy performance in new homes.

More information here

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